Privacy Policy

1. Introduction

FormDrift ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered form creation and filling service ("Service"). Please read this privacy policy carefully.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Create or fill out forms
• Upload documents, images, or audio recordings
• Contact us for support
• Subscribe to our newsletter or marketing communications

Types of Data Collected

• Account Information: Name, email address, password, profile information
• Form Content: Text, voice recordings, uploaded files, images, videos
• Usage Data: How you interact with our Service, features used, time spent
• Device Information: IP address, browser type, operating system, device identifiers
• Communication Data: Messages you send to us, support requests

Automatically Collected Information

We automatically collect certain information when you visit, use, or navigate the Service. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser characteristics, operating system, language preferences, referring URLs, device name, country, location, and other technical information.

3. How We Use Your Information

We use the information we collect or receive to:

• Provide, operate, and maintain our Service
• Process your forms and convert content using AI technology
• Improve, personalize, and expand our Service
• Understand and analyze how you use our Service
• Develop new products, services, features, and functionality
• Communicate with you for customer service, updates, and marketing purposes
• Process transactions and send related information
• Find and prevent fraud and security issues
• Comply with legal obligations

4. AI Processing and Data Use

Our Service uses artificial intelligence to process your content. This includes:

• Voice Processing: Converting speech to text and extracting form field information
• Document Analysis: Reading and extracting data from uploaded files and images
• Content Generation: Creating form structures based on your descriptions
• Data Enhancement: Improving accuracy and completeness of form responses

5. Information Sharing and Disclosure

We may share your information in the following situations:

Service Providers

We may share your information with third-party service providers who perform services for us, including:

• AI and machine learning processing services
• Cloud storage and hosting providers
• Payment processing services
• Email and communication services
• Analytics and performance monitoring

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure data processing agreements with third parties
• Regular backups and disaster recovery procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless:

• A longer retention period is required or permitted by law
• You request deletion of your data (subject to legal obligations)
• Your account is terminated or suspended

When we no longer need your personal information, we will securely delete or anonymize it.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request copies of your personal information
• Rectification: Request correction of inaccurate or incomplete information
• Erasure: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Restriction: Request limitation of processing of your information
• Objection: Object to processing of your personal information
• Withdraw Consent: Withdraw consent for processing where applicable

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. Types of cookies we use include:

• Essential Cookies: Required for the Service to function properly
• Analytics Cookies: Help us understand how you use our Service
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Service.

10. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. When we transfer your information, we implement appropriate safeguards to protect your data in accordance with applicable laws.

13. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising your privacy rights

Note: We do not sell your personal information to third parties.

14. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR). We process your personal information based on legal grounds such as consent, contract performance, legitimate interests, or legal obligations.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we may provide additional notice such as email notification.

16. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: